Until you can physically use the Cuore Rossonero card, you'll need to pick up a substitute card from a San Siro Stadium's Cuore Rossonero Help Desk in order to enter the stadium, this help desk is located at the North, South and West ticket offices. These counters are open three hours before kick-off on matchday. You will need to present a copy of the e-mail confirmation of card purchase containing the Cuore Rossonero code, a copy of the ticket/subscription receipt and cardholder ID.