28 February 2020
The method to obtain a refund depends on the point of sale from which the ticket was purchased
AC Milan announces that pursuant to the regulations issued by the Government and the Lega Serie A to tackle the extraordinary emergency of the Coronavirus outbreak the match AC Milan v CFC Genoa will be played behind closed doors. The Club has decided to reimburse the tickets purchased and, given the exceptional situation, holders of season tickets and ticket packages will be refunded too.
The submissions of the refund applications and the relevant payments are different and are based on the points of sale where the ticket, the season ticket or the ticket packages were purchased.
Customers will be refunded the price indicated on the ticket.
Season tickets and ticket packages refund:
Season tickets refund procedures are going to be communicated in the coming days. Customers will be refunded the single-game fee.
Please do not hesitate to contact AC Milan's call centre: 02.62284545 (every day from 9 am to 7 pm) for further clarifications.
Furthermore, AC Milan announces that the access of qualified personnel, operators and media will be limited to what is strictly necessary to ensure the appropriate efficiency and media coverage. The Club, that had originally asked to postpone this match so fans could attend it, now recommends all Rossoneri fans not to gather outside the stadium, in accordance with the measures undertaken by the authorities.
<p class="p1">During the week, automatic refunds for tickets purchased online will be granted, while a platform will be activated for those who bought physical tickets at sales points as well as for those who hold season tickets. Whoever wants to can also make a donation to Fondazione Milan.</p>
<p>Ticket information for a vital game in the women's Serie A division</p>
Share your cheer and your passion for AC Milan