1. Season tickets and tickets to single matches (hereinafter, singular and plural: Access tickets) are issued by “A.C. Milan S.p.A. (hereinaftet: AC Milan or Club), with headquarters in Milan, Via Aldo Rossi n.8, c.a.p. 20149, ph. 02.62281, email reception@acmilan.com, call center 02.62284545.
  2. The Access tickets are assigned by name and entitle the holder (hereinafter, singular and: Holder) to watch the home matches of the First Team of AC Milan in the assigned seat for the competitions to which the Access tickets refers, in accordance with the calendar, date, and place established by the organiser of the competition, including any variation, whatever their cause and exclusively in the sector, row and seat indicated. The possible absence of separation barriers between the various sectors does not allow the Holder to sit in a different place from that indicated on the Access tickets. Personnel on duty at the Stadium during the matches is entitled to verify the consistency of the Access Title with the seat actually occupied by the Holder and to send the latter away from the Stadium should he be sitting in a different place from that printed on the Access tickets.
  3. Any changes to the fixtures, with consequent modification of the date or time of the matches must be considered usual and must therefore be taken into account by the Holder when purchasing the Access tickets. These changes, unless they provide for a postponement of the match exceeding 7 days, do not give the right to reimbursement of the price of the Access tickets, nor to the compensation for any prejudice or compensation for damages, as well as to compensation for any expenses, of any nature, incurred by the Holder as a result of the aforementioned change. In any case, even in the event of a postponement exceeding 7 (seven) days, the Holder may ask for the reimbursement of the Access tickets only, therefore expressly excluding any accessory cost incurred by the Holder as a result of the aforementioned variation.
  4. The AC Milan vs FC Inter match is not included in the season ticket relevant to the Secondo Anello Verde. The Holder of Access tickets relevant the Secondo Anello Verde may purchase a ticket for the aforementioned match at a discounted price (discount equal to the rate of the season ticket) in any other sector of the stadium chosen among the seats available through the methods and timing that will be determined and communicated by AC Milan.
  5. The Access tickets may be transferred only through the change ticket user procedure available on the website of this Club at the following address: www.acmilan.com. The Access tickets uploaded digitally on the Cuore Rossonero card can only be transferred to other Cuore Rossonero card holders. The discounted Acess tickets Under5, Under16, which can only be purchased together with a full Access ticket in a 1: 2 ratio, and the discounted Access tickets Over 65 are not transferable, even to subjects entitled to price reductions. The Access tickets issued at a discounted-price Under25 are transferable only to other subjects who are entitled to the price reduction (Under25). Access tickets Holders to Tribuna Family will have access only in the Primo Anello Verde sector and will consist of n. 1 (one) full Access ticket and maximum n. 2 (two) Access tickets issued at a reduced price, to be chosen between Under 16 and Under 5.
    The right to transfer to third parties the Access tickets relevant to the Season tickets purchased subscriptions is in any case subject to:
    - the limits imposed by AC Milan, at its discretion, during the season and could therefore also be fully prohibited. This limitation was taken into account in determining the consideration of the Season ticket, significantly reduced compared to the price of the ticket to single matches;
    - any limit imposed, even on the occasion of single matches, by the competent administrative Authorities.
  6. AC Milan reserves the right to offer a limited number of packages during the season, including stadium tickets issued at particularly advantageous economic conditions: tickets contained in these packages cannot be transferred and therefore are not subject to the change ticket user procedure.
  7. AC Milan reserves the right to provide a "dress code" for the access to some Hospitality areas of the Stadium and reserves the right to welcome its guests in other areas, in the case of temporary unavailability of a Hospitality area.
  8. The right of access cannot be exercised in the extra-time of matches suspended after the kick-off of the second half.
  9. In the event of unavailability of the seat assigned to the Holder due to reasons independent from the will of AC Milan, the Club may assign to the Holder of a seat similar to that which became unavailable.
  10. In case of matches played on neutral ground, AC Milan shall not be liable for the costs incurred by the Holder to reach such neutral ground.
  11. The purchase of Access tickets must only be done through the AC Milan official channels, listed on the website www.acmilan.com. In particular, in case of purchases via Internet, only through authorized sites and in compliance with the procedures established by AC Milan. The Company IS NOT LIABLE for any prejudice or damage suffered by the Holder of Access tickets purchased through channels other than those authorized.
  12. Access tickets issued at a discounted price or for free are issued subject to availability.
  13. AC Milan has the right to create a price list subject to dynamic increases, according to the availability of Access tickets and sectors, depending on the time of purchase of the Access tickets. Terms and conditions will be published on the website www.acmilan.com.
  14. U14can access the stadium only if accompanied by adults as far as they are both Holders of Access tickets.
  15. The season ticket holders can exercise the pre-emption right for the renewal for the following sporting season in the period that will be established year by year by AC Milan. If the seat relevant to the Season ticket is unavailable for any reason, the pre-emption right may be exercised on another seat available at the time of purchase. The pre-emption right is not granted to holders of free season tickets. With reference to Holders of Season tickets, the Club has the right and not the obligation to offer, at its sole discretion, the pre-emption right for the same seat on the occasion of the home matches of the European Cups and of the Tim CUP played by the AC Milan’s First Team at the "Stadio G. Meazza di San Siro" during the season to which the season ticket refers. In any case, AC Milan grants the Season ticket holders the right to purchase a ticket for the aforementioned events, although in a different seat through the methods and timing that will be determined and communicated by AC Milan.
  16. The purchase of Access tickets implies the acceptance and compliance with these Sales Conditions, with the "San Siro Stadium Regulations" and with the Code of Conduct and Regulations applied by AC Milan. The Access tickets will be cancelled or, in any case, made unusable if the Holder or in any case its user is not authorized to access sports facilities as a result of a criminal or administrative provision, or if it is used by someone other than the Holder or in the case of violations of the "San Siro Stadium Regulations" published on www.acmilan.com and posted at the "Stadio G. Meazza di San Siro" or with the Code of Conduct and Regulations published on the website www.acmilan.com.
  17. Please note that the personal data needed for the purchase of the season ticket or other access tickets to the stadium will be processed by AC Milan, as data controller, pursuant to EU Regulation no. 679/2016 and Legislative Decree no. 196/2003, for the purposes and in the manners described in the privacy policy provided when subscribing to Cuore Rossonero card and / or in any case available on our website. The consents granted when subscribing to Cuore Rossonero card or on other occasions are valid limited to the processing carried out jointly by AC Milan and Milan Entertainment S.r.l. and subject to the express consent. Please note that during the 2019/2020 season some sectors may be affected by maintenance and modernization that could cause temporary discomfort.
  18. Please note that the squad may undergo significant changes during the sporting season. The use of the image of the players part of the squad for promotional purposes in the context of the season ticket campaign does not constitute a guarantee of their stay in the team.
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